Interactive Voice Response Services

 Interactive Voice Response (IVR) is an  communication telephony system that interacts with callers, gathers data and courses calls to the appropriate recipients. An ivr service provider usa (IVR) accepts a combination of voice phone information and contact tone keypad selection and provides the appropriate responses in the form of voice, fax, callback, email and other contact strategies.   

IVR service basic process :

  • Calls is answered

  • Calls is Tracked

  • Customer calls to you

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